Shipping and Returns
- What should I do if my package is missing, lost, or returned to sender?
- How do I make a return or check the status of my return?
- What should I do if one or more items are missing from my package?
- What should I do if my item is damaged or defective?
- Where does Pokémon Center Ship?
- Can I ship this as a gift?
Billing and Payments
Preorders
FAQs
- Pokémon Center Gift Card FAQ
- Pokémon Center Known Issues
- How do I cancel my order?
- Can I change the address on my order?
- Pokémon Center Friendship Bundle FAQ
- How often does Pokémon Center restock items?
Pokémon Automated Retail Vending Machines
- Pokémon Automated Retail Vending Machine FAQ
- Arizona Pokémon Automated Retail Vending Machine Locations
- California Pokémon Automated Retail Vending Machine Locations
- Colorado Pokémon Automated Retail Vending Machine Locations
- Georgia Pokémon Automated Retail Vending Machine Locations
- Illinois Pokémon Automated Retail Vending Machine Locations