Pokémon Center
Shipping and Returns
Billing and Payments
Preorders
- Estimated Preorder Release Dates [US/CA]
- How do I cancel my preorder?
- Can I change the address on my preorder?
- I preordered an item along with ordering other in-stock items. Why do I see multiple charges on my card now for the total amount and an additional amount?
- I forgot I had a preorder coming and didn't have the funds available to cover the charge. Will I still get my preordered items?
- Will my item arrive on the day of release? Or is it shipped on the release date?
FAQs
- Pokémon Legends: Arceus Gift With Purchase Cancelation Email [US/CA]
- Pokémon Center UK Site FAQ
- Order Cancelation Information
- I have a question about Pokémon, who do I contact?
- Pokémon Center Known Issues
- How do I find my SKU number?