Please find important tax information for your region below. Also, please note that Pokémon Center is unable to provide invoices.
United States
For customers in the United States, taxes are calculated and collected for states where we have a tax presence and the District of Columbia, and certain related local tax jurisdictions, based on seller-determined collection settings and any related information we request. This service does not calculate federal, state, or local product-based excise or similar gross receipt taxes (for example, a special fur clothing tax in Minnesota). They do calculate some taxes that are labeled as excise or gross receipt taxes, but that are commonly acknowledged to be sales and use taxes (for example, in New Mexico and Hawaii).
Unfortunately, Pokémon Center cannot review individual requests for tax exemptions. As such, we recommend that customers contact their local tax authority to request a refund.
Canada
For customers in Canada, [Pokemon entity] is registered for, and charges and collects any applicable goods and services taxes, harmonized sales taxes, Quebec sales taxes and/or Saskatchewan provincial sales taxes.
Unfortunately, Pokémon Center cannot review individual requests for tax exemptions. As such, we recommend that customers contact their local tax authority to request a refund.
United Kingdom
For customers in the UK, Pokémon is registered for, and charges and collects any applicable goods and services value-added tax (VAT).
VAT information can be found on your confirmation email. The VAT amount is shown under your total payment amount, and the VAT number is shown on the last line of the email, underneath the office address.
Australia and New Zealand
Prices are GST inclusive. The total amount you pay includes all applicable customs duties & taxes. We guarantee no additional charges on delivery.
For more information on tax when ordering from Pokémon Center Australia or New Zealand, please see the below help center articles from our global fulfilment partner, Global-e: