We would like to share some answers to questions our fans and customers might have about the Pokémon Kiosks.
What are Pokémon Kiosks? Where are they located?
Our Pokémon Kiosks are a fun way to purchase Pokémon Trading Card Game products through the convenience of a vending machine. The Kiosks operate similarly to a regular vending machine, except they are stocked with Elite Trainer Boxes, Booster Packs and so many more TCG products. You can check out our Pokémon Kiosk Locations page to see if there’s one near you!
Is a new Kiosk coming to a location near me?
Unfortunately, we cannot comment on future business decisions such as future locations of Kiosks. You you can check our Pokémon Kiosk Locations page for updates. If you select the Follow button, you can receive notifications when the page is updated.
Can I buy a Kiosk/Have a Kiosk placed at my store?
We're happy to hear that you are interested in the Pokémon Kiosks! Currently, all of our machines are owned and operated by The Pokémon Company International and there are no plans to sell them.
I noticed there are cameras on the new vending machines. What are they used for?
The Pokémon Company International's automated retail devices are equipped with camera equipment that counts the number of people passing in front of the device, but the devices do not store or transmit video. You can find additional details in our privacy policy here, under section 8 "Automated Retail Devices (a.k.a. Vending Machines)". You may also view the privacy policy on the vending machine by selecting the help/policies page.
Kiosk Return Policy
We do not accept returns from any Kiosk machine. You may keep the item(s) or feel free to give them away to a friend.
I am currently experiencing an issue at a Kiosk, how can I report it?
We are sorry to hear that you are experiencing an issue related to a Kiosk. For damaged/malfunctioning Kiosks, vending issues, or other incidents please call our toll-free number 866-872-4790 to reach the Kiosk Support Team for assistance.