Why am I seeing duplicate charges for my Pokémon Center order?
While not a duplicate charge, you may be seeing both the authorization hold and the order total for your Pokémon Center order.
What is an authorization hold?
An authorization hold is a temporary reservation of funds placed on a customer's credit or debit card to verify they have sufficient funds for a future transaction.
Note: This hold should drop after 5 to 7 business days.
When will the authorization hold drop?
This hold will automatically drop after 5 to 7 business days. In some cases, an authorization hold may last up to 30 days, depending on your financial institution.
If an authorization hold remains on your selected payment method for longer than 30 days, or if you have specific questions regarding transactions, please contact your financial institution.
Please note: Pokémon Center is unable to modify or remove authorization holds.
When will I be charged for my order?
Your selected payment method will only be charged once your order has shipped.