Please see below for some of the most frequently asked questions related to the Special Delivery Charizard card promotion.
- When will I receive my promo code?
- How do I redeem my promo code?
- Will there be enough Special Delivery Charizard cards?
- How will my Special Delivery Charizard card be packaged?
- Am I eligible for a promo code for the Special Delivery Charizard card?
- How do I sign up to receive a promo code?
- Am I guaranteed to receive a code if I sign up?
Am I eligible for a promo code for the Special Delivery Charizard card?
**The registration period for the promotion has ended. You can no longer sign up to receive a code to redeem for the Special Delivery Charizard Card.**
In order to sign up to receive a promo code for the Special Delivery Charizard card, you must:
- Provide a valid email address.
- Provide a mailing address in the United States, Canada (excludes Quebec), or the United Kingdom.
- Be 18 years of age or older.
For full details regarding eligibility, please see the promotion terms and conditions, here.
How do I sign up to receive a promo code?
**The registration period for the promotion has ended. You can no longer sign up to receive a code to redeem for the Special Delivery Charizard Card.**
Please note that sign-up to receive a promo code for the Special Delivery Charizard card will only be available while supply lasts and will only be available to eligible entrants (in accordance with the promotion terms and condition found here.
- Navigate to the sign-up page, here. Note: this link takes you to a web page not created or maintained by the Pokémon Company International.
- Provide your email address and mailing address.
- Expect an email confirming your entry.
- Await code distribution. You may wish to add customercare@helloworldfulfillment.com to your safe sender list.
If you have trouble signing up on the site, please check the site FAQ, here and, if that doesn’t help, use the contact form available on that FAQ page. Note: this link takes you to a web page not created or maintained by the Pokémon Company International.
Am I guaranteed to receive a code if I sign up?
Promo cards are subject to availability and are only available to eligible entrants, in accordance with the promotion terms and conditions found here.
When will I receive my promo code?
The promo codes for the Special Delivery Charizard card are being sent out by email in waves to allow our supply chain partners adequate time to ship out packages. We appreciate your patience as you may receive a code weeks before or after someone else. Rest assured a card has been reserved for each code distributed. Codes are being distributed by email and you may wish to add the following address to your safe sender list: customercare@helloworldfulfillment.com.
Will there be enough Special Delivery Charizard cards?
A Special Delivery Charizard card has been reserved for each code distributed, so you do not need to redeem the code immediately. Note that the promo code will expire December 31, 2022, at 11:59pm PDT.
How do I redeem my promo code?
- Check your email for your individual promo code.
- Navigate to PokemonCenter.com (US), PokemonCenter.com/en-ca/ (Canada), or PokemonCenter.com/en-gb/ (UK).
- Add qualifying items totaling $20 USD (before tax), $20 CAD (excluding VAT), or £20 (inclusive of VAT) GBP to your Shopping Cart, before any applicable shipping costs.
- Note: Preorder and digital purchases are not eligible for gift offer. Offer will expire on December 31, 2022 at 11:59pm PDT.
- Navigate to the Shopping Cart page.
- US/CA: Click the words Enjoy Pokémon to open a text box.
UK: Scroll to the text box below the product list. - Insert the individual promo code you received by email.
- You should see your Special Delivery Charizard card added to your cart.
- Finish your purchase and enjoy!
How will my Special Delivery Charizard card be packaged?
The Special Delivery Charizard card will be packaged in a plastic sleeve along with another piece of material to stabilize it. Since the sleeved card is packaged loosely in the box, we recommend that customers look through the packaging as it possible for the card to end up under the box’s flaps. Once the card has been located, open the sleeve to view the Special Delivery Charizard card.