The Pokémon Center UK is happy to introduce an new, easier return process starting on February 11, 2022.
If you placed your order on or after February 11, 2022, to start an automated return, please navigate to www.pokemon.com/en-gb and either log in to view the order page or, if you placed your order as a guest, search for your order, here.
If you placed your order on or before February 10, 2022, locate a manual return slip in your original box, fill it in and ship the needed items back to us as per the return policy. In case you no longer have your return slip, you may find a model cancelation form on our return policy page as well.