United States & Canada
For orders that do not contain preorder items, Pokémon Center prioritizes shipping orders expeditiously and as such our warehouses are unable to accommodate address change requests. And, unfortunately, our carrier partners are unable to accommodate requests to reroute packages or hold packages at a local facility.
We cannot guarantee preorder address changes, but please contact us, here, and we will do our best to accommodate your request. Please note that we cannot provide address changes for preorders containing Pokémon TCG products.
United Kingdom Orders and Preorders
Unfortunately, it is not possible to change the shipping address for an order or a preorder after an order is placed. If your order is for a preorder and the item is still in stock, you may cancel the preorder and place it again with the correct address. Otherwise, for any order, once you have the tracking number, we recommend that you inquire with the carrier as to whether the delivery can be modified.
- DPD - https://www.dpd.com/nl/en/
- Royal Mail - https://www.royalmail.com/
- Note, the above links take you to a web pages not created or maintained by the Pokémon Company International.