The most common reason for errors while attempting to place an order occur when the billing system is unable to verify the details of the payment method used. Below are some tips that may help the order process successfully.
- Use your actual overseas billing address for the card (if your billing address is overseas).
- The billing address must match what the card issuer has on file.
- Create an account instead of ordering as a guest.
- Try a different credit or debit card.
- Confirm that the email address on your account is correct.
- Try placing an order from another browser or device.
For more on payment information please see the article, "What payment forms are accepted on pokemoncenter.com?"