Where can I get information about the release date of each month’s figure?
The Pokémon Center Support team does not have details regarding the release date of each month’s figure. Check the pokemoncenter.com site frequently or sign up for the Pokémon Center newsletter for the most up-to-date information.
On the A Day with Pikachu Funko page, the next figure is showing and no longer displayed in silhouette, but I can’t click on it, does that mean it’s sold out?
No, this means that the figure has not yet been released. Once a figure becomes available for purchase, the image of the figure on the page becomes clickable and will go to the detailed product page where you can then purchase it.
Can I request expedited shipping for the figure?
Unfortunately, we do not offer expedited shipping at this time.
My figure arrived damaged, what can I do?
If a figure arrives damaged, please contact Pokémon Center Support, and submit a ticket. Be sure to include your order number and, so our team can document the issue, please provide photos of the damage for us to share with our fulfillment partner.