Can I return Pokémon products purchased from other retailers? Pokémon Center Support October 26, 2020 16:47 Updated Follow Only products purchased on pokemoncenter.com and pokemoncenter.com/en-ca can be returned to Pokémon Center. If you have purchased a Pokémon product from a retailer, please contact that retailer directly to confirm their return policy. Related articles How do I return item(s) for a refund? How long do I have to return a product from Pokémon Center for a refund? Do you ship outside of the United States? How do I return a damaged item? Why was my order cancelled?