Welcome to our Support Portal.  As we are undergoing maintenance, our ticketing system is offline.  To initiate a support request, please send an email to support@pokemoncenter.com.  Please be sure to include as much information about your issue as possible so we can provide the best service possible

  • Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
  • Contact UsFind out how to contact a service representative via phone or postal mail.
  • Ask A QuestionSubmit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.
  • Live ChatWelcome to the Pokémon Center Support chat!