Knowledge BaseThe Knowledge Base has 11 support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.
- Billing and Payments
- How is sales tax calculated?
- What payment forms are accepted on pokemoncenter.com?
- Who stores my credit card information?
- Shipping and Returns
- Can I return Pokémon products purchased from other retailers?
- How many days do I have to return a product from Pokémon Center for a refund?
- Why does my preordered item show a shipping date several years in the future?